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  • Auto Trader UK Improves IT Workflows with Teqtivity’s Integrations
CUSTOMER Auto Trader UK
INDUSTRY Auto Marketplace
COMPANY SIZE 1,589
HEADQUARTERS Manchester, UK

Auto Trader UK is a premier online marketplace for buying and selling new, certified, and used cars, offering consumers an extensive selection of vehicles and automotive services. Auto Trader UK’s innovative platform provides buyers with comprehensive information, advanced search capabilities, and transparent pricing to make informed purchasing decisions. Dedicated to transforming the car buying and selling experience, Auto Trader UK effortlessly connects consumers with their perfect vehicle. 

The Need

Initially, Auto Trader UK faced challenges with its asset management system, which proved limited and inefficient for its unique needs. The unique challenge was that Auto Trader UK uses multiple MDM (Mobile Device Management). They needed an ITAM solution that would easily manage the assets with some form of automation to save them from doing a lot of manual work. They were looking for a solution that could integrate seamlessly with MAC and Windows MDM, automating device management and user assignment to improve accuracy and efficiency. This transition was essential, as they employ 1200+ users and keeping track of asset assignments was crucial for accurate records and financial purposes.

The main goal was to:

  • Reduce the need for manual updates and 
  • Ensuring assets were correctly assigned to individuals, even as employees moved to different roles within the company. 

One of the key factors in choosing their new system was its ability to provide significant customization without the usual hidden costs associated with additional development time. This flexibility and the integrated approach promised to solve the issues they previously faced with inaccurate asset tracking and manual management, thus streamlining their operations and improving overall efficiency.

Teqtivity’s Solution

Teqtivity has significantly enhanced the accuracy and reliability of Auto Trader’s UK asset management by automatically syncing device information from MDM systems, thereby reducing human error. This automation has streamlined the tracking of device assignments, returns, and locations and facilitated the provision of detailed reports to other teams.

Auto Trader UK has reaped several specific benefits from using Teqtivity, including the ability to quickly generate reports on device locations and statuses, efficiently track device refreshes, and ensure the proper return of devices. Additionally, the capability to pull recovery keys for encrypted devices from Jamf has proven to be an unexpected yet valuable feature.

The integration with multiple MDMs and the collaborative relationship with the Teqtivity team are also major advantages, further enhancing the effectiveness of Auto Trader’s asset management process.