How Teqtivity Improves Operations for IT Teams
Help desk tickets are pouring in daily. New employees need laptops. Departing employees are returning theirs. The messy storage room needs an inventory check. The list goes on.
As an IT team member, chances are you already know this, but IT teams are being spread thin by their daily tasks. If your team still has a manual IT Asset Management (ITAM) process, then this issue is being exacerbated.
IT teams across industries have adopted Teqtivity as their ITAM tool to tackle these operational issues. With our ITAM tool, these teams have regained control of their IT assets, time, and resources while ditching operational inefficiencies like the manual tracking of IT assets. We outline some of the ways Teqtivity has made a difference below:
Ditching Spreadsheets for One Comprehensive Dashboard
Managing IT assets with spreadsheets may have worked when your team had 20 devices and one office. With hybrid work, multiple device types, and growing headcounts, it’s not going to cut it. A recent study from Gartner found that 50% of organizations have incomplete or inaccurate IT asset data.
With Teqtivity, IT teams ditched tracking their IT assets across sheets and now enjoy one dashboard where all asset information is at the tip of their fingers. They have access to where every asset is and who’s using it in real-time, and that’s just the beginning. Our software also has built-in workflows and integrations, so team members can manage their devices at every step of their lifecycle, from procurement to disposal.
Manual tracking requires constant updates, cross-checking, and human input, which are error-prone and time-consuming. With Teqtivity, many of your processes are automated, resulting in more accurate records and less stress on your IT team members.
Onboarding & Offboarding Stops Being a Logistical Mess
Onboarding or offboarding employees can easily become a logistical mess for an IT team that lacks an ITAM tool. As a result, new employees often face longer downtimes due to poor planning. Once they leave the organization, retrieving their devices can also be unorganized, increasing financial losses and security risks for the organization.
Teqtivity helps organizations move swiftly in their onboarding/offboarding workflows with access to relevant asset data and with integrations with HR and asset procurement and disposition vendors. For example, clients integrate their HR tools with Teqtivity to create new users who need devices assigned. From there, IT team members can track the shipment of those devices, ensuring a smooth onboarding experience and no delayed startup times.
Additionally, users have access to reports to track things like forecasting future device needs, average deployment time, and asset retrievals. With this information, they are able to maintain accurate inventory records even when there is a high volume of employee movement (i.e., deployments and retrievals).
With Teqtivity, IT teams are able to automate onboarding and offboarding procedures, and they’re able to provide smoother employee experiences.
Better Decision-Making with Higher Accuracy of Asset Records
Modern IT operations move fast, and real-time data is non-negotiable. If your team is making decisions based on inaccurate info or gut feelings, you’re risking overspending, delays, and compliance gaps.
As alluded to above, an ITAM tool like Teqtivity helps teams keep a more accurate record of all of their assets, which contributes to better decision-making. Once organizations have transferred all of their asset data into Teqtivity, they gain access to our pre-built and customizable reporting capabilities.
Some of these reports are especially relevant to financial teams and IT Directors as they plan their IT budgets for the year. They can accurately predict future asset needs and plan accordingly, and they can assess the depreciated value of all assets for tax purposes.
Teqtivity empowers IT leaders to make data-led decisions with precision that wouldn’t be reached by outdated manual records.
Final Thoughts
Having a strong ITAM system in place is fundamental for the success of an IT team, and an ITAM tool is imperative in today’s industry standards. Ready to trade spreadsheet chaos for smart, automated control? Connect with us today.