Teqtivity + RemoteRetrieval Integration

What is RemoteRetrieval?

Remote Retrieval is a service designed to help businesses recover IT equipment from remote or offboarded employees efficiently and securely. It streamlines the process of retrieving company-owned assets, such as laptops or other devices, by providing shipping logistics, automated notifications, and real-time tracking. The platform ensures secure returns with verified packing and shipment while reducing the risk of lost or damaged equipment. Remote Retrieval integrates seamlessly with HR and IT systems to automate return orders, improve compliance, and maintain accurate asset records, making it an essential solution for companies managing remote or hybrid workforces.

Why Choose Teqtivity + RemoteRetrieval?

• Seamless Asset Recovery: Automate return orders for offboarded employees directly within Teqtivity, reducing manual intervention and ensuring an efficient retrieval process.
• Real-Time Visibility: Track the status of returned assets, from the moment the return order is initiated to the safe receipt of the device. Stay informed with updates on shipment statuses and delivery confirmations.
• Reduced Risk: Minimize the chance of lost or stolen assets with secure shipping logistics and verified returns, protecting sensitive company data and maintaining accurate asset records.
• Improved Compliance: Ensure all returned equipment is logged and accounted for, helping organizations adhere to internal policies and external regulatory standards.

How Teqtivity + RemoteRetrieval Works

HR Integration for Termination Reports
Teqtivity pulls termination dates from HR systems to generate a comprehensive report of assets that need to be collected, simplifying the tracking of devices (e.g., laptops, monitors) for terminated employees.

Streamlined Return Order Creation
IT teams can initiate RemoteRetrieval return orders directly within Teqtivity. By entering employee details (name, email, address), IT can seamlessly request a return box without switching platforms. Depending on the assets, IT can specify the return of a laptop, charger, mobile device, or monitor.

Custom Return Packaging: Boxes include an accessory insert for peripherals.

• Laptop Box: Fits a 13″ to 15.6″ Laptop.
• Monitor Box: Fits a 17″ to 24″ Monitor.

Real-Time Shipment Tracking
Integrated shipping APIs provide IT teams with real-time updates on return shipments, including outbound (to employees) and inbound (back to the employer) statuses. This ensures complete visibility and tracking for every return order.