Teqtivity + Google Chrome MDM Integration

What is Google Chrome MDM?

Google Chrome MDM (Mobile Device Management) is a cloud-based solution designed to manage Chrome OS devices across an organization. It allows IT teams to enforce security policies, configure settings, and deploy applications remotely. With Chrome MDM, administrators can oversee the entire lifecycle of Chrome devices, from enrollment to decommissioning, ensuring they remain secure, compliant, and fully operational. This solution is particularly valuable for organizations with a hybrid or remote workforce, offering a streamlined way to manage devices in real-time.

Why Choose Teqtivity + Google Chrome MDM?

• Unified Management: Manage Chrome OS devices from a single platform, streamlining device performance, assignments, and compliance tracking without switching between systems.
• Enhanced Security & Compliance: Chrome MDM enforces security policies (e.g., password requirements, app restrictions), while Teqtivity tracks and reports on device compliance, providing IT with real-time insights into device security and status.
• Detailed Asset Insights: The integration offers a comprehensive view of device details, helping IT teams manage devices efficiently and ensure they are used appropriately.
  • Hardware details (e.g., device model, storage capacity, and serial numbers).
  • User activity data (e.g., last login and assigned user).
  • Compliance and security status (e.g., updates installed, encryption enabled).
• Streamlined Lifecycle Management & Automations: Google Chrome MDM handles device enrollment and updates, while Teqtivity tracks devices through their lifecycle, automating routine tasks like device assignments and status updates to reduce manual workload.
• Cost Savings & Scalability: By identifying underutilized devices, Teqtivity helps reduce unnecessary costs. As organizations grow, the integration scales easily, managing more devices without increasing IT workload.

How Teqtivity + Google Chrome MDM Works

Automated Asset Creation
When a Chrome OS device is enrolled in Google Chrome MDM, they are automatically added to Teqtivity with details like model, specs, and user assignments.

User Assignment & Updates
Google Chrome MDM tracks the user logging into each device. This information is synced with Teqtivity, which automatically assigns the asset to the appropriate user, maintaining accurate ownership records. It also updates device-user associations in Google Chrome MDM based on Teqtivity data to maintain consistency.

Dynamic Asset Updates & Device Actions
Teqtivity ensures asset statuses are always up-to-date by dynamically adjusting them based on user activity. For example, a device marked as “stored” will automatically switch to “assigned” when a user logs in.

IT teams can take direct actions on devices through the integration, including:

• Locking or Unlocking Devices: Devices can be disabled (locked) or re-enabled (unlocked) via Google Chrome MDM for security purposes, such as in cases of loss, theft, or operational needs.
• User Updates: When new login data is detected, Teqtivity automatically updates device-user associations in Google Chrome MDM to ensure records remain accurate and consistent.

Discrepancy Reporting
Devices with missing or conflicting information, such as unassigned users or non-compliance with security policies, are flagged in reports. IT teams can review and resolve these discrepancies efficiently, ensuring a clean and reliable asset database.

• Devices Not Created: If Google Chrome MDM doesn’t link an employee email, the asset appears in the discrepancy report. Teqtivity flags it since it can’t determine if it’s assigned or in storage.
• User Discrepancy: If Google Chrome MDM shows an asset assigned to one user but Teqtivity reports another logged in, IT must check for reassignment. Teqtivity can automate reassigning based on preferences.
• Checking In – On Hand: If an asset is marked in storage but Google Chrome MDM shows it in use, IT must check if it was moved or if the status wasn’t updated. Teqtivity can automate reassigning to the logged-in user.
• Not Checking In – Managed and Deployed: If an asset hasn’t been used in 10+ days, IT needs to determine if it’s still in use or was returned without an update. No automation can resolve this due to the unknown cause.
• Not Checking In – Not Managed and Deployed: Assets in Teqtivity but not Google Chrome MDM need IT to verify MDM sync and proper device tracking.

Customizable Workflows
Organizations can tailor workflows to suit their specific needs, enabling automatic reassignment of devices or opting for manual resolution of flagged discrepancies. This flexibility ensures the integration adapts to unique operational requirements.