Teqtivity + Mosyle Integration

What is Mosyle?

Mosyle is a mobile device management (MDM) solution designed for managing Apple devices, including iPhones, iPads, Macs, and Apple TVs. It provides tools for deploying, configuring, managing, and securing Apple devices across organizations. Key features include remote management, app deployment, security enforcement (encryption, app restrictions, and password policies), and compliance tracking. Mosyle is especially popular in educational and enterprise environments due to its user-friendly interface and powerful Apple ecosystem management. It is a preferred MDM solution for organizations looking to manage large fleets of Apple devices efficiently and securely.

Why Choose Teqtivity + Mosyle?

• Centralized Asset Management: Mosyle automates device security and configuration, while Teqtivity handles lifecycle management from procurement to retirement.
• Automated Asset Tracking: Teqtivity automatically creates asset records for Mosyle-enrolled devices, saving significant time by reducing manual data entry and ensuring accurate tracking.
• Security & Compliance: Sync Mosyle’s compliance data with Teqtivity’s asset records for real-time visibility, ensuring compliance with security standards, policies, and regulatory requirements across all devices.
• Continuous Data Synchronization: Regular syncing between Teqtivity and Mosyle ensures real-time accuracy of device and asset statuses, helping identify and resolve discrepancies proactively.

• Cost Optimization & Efficiency: Automating asset tracking, compliance checks, and reporting saves IT teams time, reduces manual work, and ensures assets are fully utilized, minimizing idle devices and cutting operational costs.

How Teqtivity + Mosyle Works

Device Enrollment and Asset Creation
When a device is enrolled in Mosyle, Teqtivity automatically creates an asset record, capturing key device information such as serial number, model, and specifications. This automation eliminates the need for manual asset entry, ensuring accurate inventory tracking from the outset.

User Assignment and Syncing
Mosyle tracks the last logged-in user for each device and syncs this data with Teqtivity. This allows Teqtivity to assign the device to the correct user, keeping asset ownership records up-to-date and reducing errors in user-device assignments.

Status Updates & Discrepancy Handling
Teqtivity syncs with Mosyle to ensure accurate status updates. If a device moves from “stored” to “assigned,” this change is automatically reflected based on Mosyle data. Discrepancies are flagged for IT resolution, such as:

• Unmatched Devices: If Mosyle fails to link a device to a user’s email, Teqtivity flags it for review, ensuring accurate asset tracking and user-device assignment.
• User Assignment Discrepancy: When Teqtivity and Mosyle show different users assigned to a device, IT investigates and Teqtivity can automate reassignment based on preferences.
• Unexpected Device Movement: If a device is marked “In Storage” in Teqtivity but has a recent login in Mosyle, Teqtivity updates the asset status and assigns it to the logged-in user after IT verification.
• Inactive Devices: If a device hasn’t been used in over 10 days, Teqtivity flags it for investigation to determine if it was returned or if the employee is using a personal device.
• Unregistered Devices: If a device is assigned in Teqtivity but not registered in Mosyle, IT must confirm Mosyle syncing to ensure compliance and proper asset tracking.

Customizable Workflows
Organizations can set up workflows in Teqtivity to handle discrepancies, automate asset reassignments, or trigger alerts when security or compliance issues are detected. These workflows streamline device management and minimize manual intervention.

Real-Time Reporting
Teqtivity syncs with Mosyle to provide real-time reports on device status, compliance, and security. This enables quick responses to any issues, helping maintain an effective device management strategy and reducing the risk of security breaches or non-compliance.